Eduwonka Student Enquiries

To Help Your Institute Grow

Student admissions is a comprehensive process – not only do you have to handle prospects, but once the admission is complete, assigning the student to the right grade and determining their start date are also important aspects of the process. Student Information System by Eduwonka builds the foundation upon which a strong structure can stand.

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What it offers?

Prospective Enquiries

An institute is just a building unless it is populated with curious minds, to guide and nurture in the right manner. Prospective and converted enquiries are important indicators of an institute’s growth. Is the institute getting the right number of prospective enquiries? Are they being assigned to the right people? What is the conversion rate of these enquiries? Who are the people responsible for the growth? Who are the people who require more training to get the conversions?

Eduwonka Student Enquiries helps to digitize this process for faster turnaround and to gain relevant insights. Capturing student data at the enquiry stage also helps in ease of maintaining records once the prospect becomes an active student of the institute.

General Enquiries

A successful educational institute is one which teaches and encourages its students to question when in doubt. Solve your own problems, but do not hesitate to ask where it can expedite the process. Active students may have queries related to the systems, the classes, the infrastructure, or any other aspect related to their time at the institute. These queries must be assigned and addressed in a timely manner. Eduwonka Student Enquiries creates a repository of these queries, which enables an institute to keep track of open as well as closed queries, to better enable consistent communication and set up systems.

Benefits to the organisation

Categorizing Enquiries

Enquiries can be of different nature, and they need the relevant experts to handle them well. Categorizing enquiries under the right heads is important to maintain the right set of directories – this facilitates them being addressed by the right person at the right time.

Streamlining the Process

Moving from an open enquiry to a resolved or closed one is a process, which must be streamlined to get the best in terms of output and efficiency. Recording an enquiry, assigning it to the right team or person, going back and forth and updating the status, to finally resolving the enquiry is a unidirectional process, which can be streamlined with Eduwonka Student Enquiries.

Analysing Trends

Every organization can analyse their data to read trends, the same holds true for an educational institute. Which are the months/years with maximum enquiries for prospects? How was the conversion rate in that period? Was the conversion rate better or worse during the other months/years? Were there special circumstances which contributed to these trends? What can be done to replicate the success model? What is the nature of general queries? Are there common queries which keep getting raised? Can templates be made to address those queries faster?

Eduwonka Student Enquiries can be used for this and much more.

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